Effective Date: August 1, 2026
Overview
In this document, "we," "us," and "our brand" refer to Craftsman Jewelry. Craftsman Jewelry operates this official website and online store—encompassing all webpage functions, informational content, interactive tools, jewelry products, and comprehensive online shopping services—and is dedicated to providing every user with a professional, refined, and standardized online jewelry purchasing experience (collectively referred to herein as the "Service").
These Terms of Service, together with all publicly referenced policies and rules on the site, constitute the complete User Service Agreement. They govern the legal rights and corresponding obligations of users when accessing, browsing, registering, placing orders, or using any of the site's services.
These terms contain important legal compliance information, including key details regarding liability, disclaimers, transaction rules, and limitations of rights; all users are advised to read and fully understand the entire document.
By accessing the site, interacting with it, registering an account, placing an order, or using any service provided therein, you voluntarily agree to be bound by these Terms of Service and the site's Privacy Policy. If you do not agree with any part of these terms, please do not access or use the site's services or products.
Acceptance of Terms
All users of Craftsman Jewelry’s official website services must act on a voluntary and informed basis. These Terms of Service constitute a public, valid, and enforceable agreement; each instance of browsing the site, submitting an order, or using platform functions constitutes continued acknowledgment and acceptance of the latest version of these terms.
If you place an order or use the site's services on behalf of another person, you warrant that you have obtained the necessary authorization from that individual and guarantee that the person you represent will also comply with all rules set forth in these terms. Minors are not permitted to use the site's services or make any purchases on the site.
Product, Order, and Information Accuracy Statement
Craftsman Jewelry specializes in "affordable luxury" diamond jewelry crafted from 14K yellow and white gold, offering a range of women's accessories such as stud earrings, hoop earrings, bracelets, and necklaces. All products undergo basic quality inspections to ensure durability for everyday wear. We strive to ensure that all product information on our website—including materials, designs, gemstone specifications, weights, dimensions, usage scenarios, and actual product photography—is authentic, accurate, and complete. We present and describe products truthfully, avoiding false or exaggerated claims.
Due to objective factors such as lighting, device resolution, monitor color variations, and minor manual measurement discrepancies, slight visual differences between the actual product and website images may occur in rare instances. Such minor variations do not constitute product quality issues, false advertising, or a breach of contract. We continuously optimize our photography, descriptions, and specifications to minimize these discrepancies.
All orders submitted on this site require our review and confirmation before becoming effective. We reserve the right of final review and acceptance regarding orders, including verifying the validity of shipping information, payment status, order legitimacy, and transaction security.
We reserve the right to refuse, suspend, or cancel orders involving anomalous transactions, fraudulent orders, malicious duplicate orders, incorrect information, temporary stock shortages, system data errors, or orders flagged by risk control systems. In such cases, we will issue a full refund to the user without incurring additional liability for compensation.
Pricing and Payment Rules
All prices listed on this site are current and transparent; there are no hidden costs, mandatory surcharges, or concealed service fees. The final settlement amount for any order is determined by the real-time total displayed on the checkout page at the time of purchase.
We reserve the right to adjust product prices and promotional terms at any time. Price adjustments will be posted directly on the website, and valid orders paid for prior to an adjustment will not be affected by subsequent price changes.
We support various mainstream, compliant payment methods in the U.S., including American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa. All payment processes are encrypted to ensure the security of user transactions. The user warrants that the payment cards and accounts used are lawfully held by them and agrees not to conduct transactions using stolen or illegally obtained payment channels; the user shall bear sole responsibility for any disputes or losses arising from their own violations regarding payment.
Shipping and Delivery Policy
All valid orders qualify for free shipping to addresses within the United States; international shipping and delivery to overseas territories are not currently supported.
Orders enter the processing queue upon successful payment. Standard processing time is 1 to 3 business days, excluding weekends and U.S. federal holidays. Once dispatched, orders are shipped via UPS. Standard delivery takes 3 to 5 business days, though reasonable delays may occur for remote areas, adverse weather conditions, or peak logistics periods.
Large gift box orders are delivered via freight truck; the delivery team will notify the recipient of the scheduled delivery time to ensure someone is present to sign for the package, thereby preventing loss or return. Real-time tracking is available for all orders, and the system automatically sends a shipping confirmation email to the user's registered email address upon dispatch.
Return, Exchange, and Refund Policy
Users have a 30-day post-purchase window to request returns, exchanges, or refunds in accordance with our policy.
Items eligible for return or exchange must be in brand-new condition—unworn, free of scratches, oxidation, or deformation, and complete with all original accessories and packaging. Returns or exchanges without specific cause (change of mind) are not accepted for items showing signs of human-induced damage, unauthorized modification, or wear and tear, nor for customized products.
We cover shipping costs for returns or exchanges resulting from quality issues or errors on our part (e.g., incorrect or missing items). Users are responsible for shipping costs for returns or exchanges made without specific cause.
Once we receive the returned item and complete the quality inspection, refunds will be processed within 1 to 3 business days. Funds will be returned to the original payment account; the actual time it takes for funds to appear depends on the processing speed of the issuing bank.
Order cancellation rules align with our shipping policy: orders that have not yet shipped are eligible for a full refund at any time, while orders that have already shipped must follow the standard return and post-purchase process.
Intellectual Property Protection
All content on the official Craftsman Jewelry website is protected by intellectual property laws. This includes—but is not limited to—website copy, product images, video footage, page designs, layouts, brand logos, original product designs, and copyrights for text and imagery; all such content is legally owned or lawfully used by us.
Without our formal written authorization, no individual, organization, or third-party platform may copy, repost, misappropriate, alter, redistribute, or commercially use any content from this site. Unauthorized use of our brand logos or product images for commercial activities—such as driving traffic, sales, counterfeiting, or promotion—is strictly prohibited.
By submitting inquiries, reviews, or feedback to this site, users grant us permission to use such content for lawful purposes within the site, including display, service optimization, and user-facing features; users retain the copyright to their personal content. We will pursue legal action against any infringement of our intellectual property rights.
Limitation of Liability
To the maximum extent permitted by law, Craftsman Jewelry and its partner organizations, brand managers, staff, affiliates, agents, and service providers shall not be held liable for any personal injury, property loss, transaction disputes, or indirect losses incurred by users.
To the maximum extent permitted by law, we assume no liability for any direct, indirect, incidental, punitive, special, or consequential losses—including but not limited to loss of profits, revenue, or savings, data loss, replacement costs, or transaction-related losses.
These disclaimers and limitations of liability apply to all user activities involving the use of services, purchase of products, access to features, and interaction with content on this site. This includes losses resulting from content errors or omissions, service interruptions, shipping delays, system fluctuations, or issues caused by third parties. Even if we have previously advised of potential risks, we assume no liability beyond the statutory minimum.
Termination
We reserve the right to terminate this Service Agreement, suspend or close user accounts, and restrict access to or use of the services at our sole discretion and without prior notice to the user. The user remains fully liable for all outstanding payments and unfulfilled obligations incurred prior to the termination of the agreement.
Upon termination of this agreement, the following provisions shall remain in full force and effect: intellectual property clauses, indemnification clauses, limitation of liability clauses, disclaimers, dispute resolution and governing law clauses, privacy policy provisions, severability and waiver rules, and any other compliance-related provisions that by their nature are intended to survive termination.
Indemnification
The user agrees to fully indemnify, defend, and hold harmless Craftsman Jewelry and its affiliates, partners, officers, employees, agents, contractors, and service providers. In the event that we incur any losses, liabilities, disputes, or third-party claims (including reasonable attorney's fees) arising from the user's violation of these Terms of Service, violation of laws and regulations, infringement of third-party rights, or improper use of the services, the user shall bear full responsibility for compensation and legal defense.
Contact Us
Shop Name: Craftsman Jewelry
Phone: +(562) 602-6500
Email: info@craftsmanjewelry.store
Shop Address: Lakewood, CA 90712
Opening Hours:
Monday–Thursday: 10:00 AM – 7:30 PM
Friday–Saturday: 10:00 AM – 8:30 PM
Sunday: 10:30 AM – 7:00 PM
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.