This Privacy Policy applies to all jewelry products and online services provided by the Craftsman Jewelry official website and platform. It aims to clearly and transparently explain to all users the rules regarding the collection, sources, use, disclosure, storage, and protection of personal information, as well as the associated user rights. This policy strictly adheres to local U.S. privacy regulations and online service standards to safeguard the personal information security and legal rights of every user. By accessing, browsing, registering, or placing an order on this site, users voluntarily acknowledge and agree to the full content and implementation rules of this Privacy Policy.
Effective Date
This Privacy Policy officially takes effect on August 1, 2026, and serves as the official standard for information protection and data processing on this site.
Information We Collect
To ensure the normal operation of the website, the smooth processing of orders, and the effective delivery of after-sales services, we collect necessary personal information and usage data based on user activity in compliance with regulations. All information is used solely for the provision of services and will not be misused. The information collected by this site falls into the following categories:
Account and Identity Information: Includes basic identity details provided during account registration, such as username, email address, and contact phone number.
Order and Delivery Information: Includes information required for order fulfillment and shipping, such as the recipient's name, delivery address, postal code, contact details, and order notes.
Payment-Related Information: Includes transaction data such as transaction records, payment timestamps, payment channel types, and order amounts; the site does not retain sensitive payment details like full bank card passwords or security codes.
Website Usage Data: Includes automated access data such as device model, browser type, access time, pages viewed, duration of visits, click behavior, IP address, and page navigation paths.
User Communication Information: Includes text, images, and supplementary information voluntarily provided by users during inquiries, feedback, or after-sales communication via email or customer service channels.
Sources of Personal Information
All personal information we collect comes from compliant and legitimate channels, and all data collection activities are lawful and compliant. Specific sources include the following categories:
Information voluntarily provided by users: All personal information that users voluntarily provide to us during account registration, website browsing and usage, order submission, communication with customer service, and when proactively reporting issues.
Information automatically collected by services: When users visit, browse, or interact with our website, our system automatically collects basic access and usage data via device terminals, network access logs, cookies, and similar technologies to optimize the website experience and ensure security.
Third-party service providers: Relevant user information collected and processed on our behalf—under compliant authorization—by legitimate service partners during the provision of technical support, order fulfillment, and system maintenance.
Legitimate partners and compliant third-party channels: Basic user information lawfully provided by official business partners and compliant third-party platforms, subject to privacy regulations and user authorization.
How We Use Your Information
All user information we collect is used solely for normal operations and service optimization; it is never used for illicit purposes. Specific use cases include:
Account management and identity verification: Ensuring account security and preventing risks such as unauthorized logins, malicious access, and fraudulent orders.
Order processing and fulfillment: Handling order processing, stock preparation, shipping, tracking, and after-sales services (returns, exchanges, and refunds) to ensure the smooth completion of every order.
User communication and support: Responding to inquiries, resolving after-sales issues, providing order updates, and answering questions to enhance the overall service experience.
Website and service optimization: Improving website functionality, page experiences, and service content; optimizing product displays and service logic based on user browsing and usage habits.
Risk monitoring and security: Detecting anomalies, investigating suspicious transactions, and preventing fraud to ensure a safe and stable trading environment.
Service notifications: Sending essential updates such as service notices, order status changes, after-sales reminders, and platform compliance announcements; we do not send excessive or harassing notifications.
Methods of Personal Information Disclosure
Craftsman Jewelry is committed to protecting user privacy. We do not trade, sell, or rent user personal information. User information is shared or disclosed only in the necessary, lawful, and compliant scenarios outlined below, and all third-party recipients are bound by strict confidentiality obligations:
Service Partners: We share necessary information with legitimate third-party service providers, including partners responsible for website technical maintenance, payment processing, data analysis, customer support, cloud storage, order fulfillment, and logistics/delivery. All partners must sign confidentiality agreements, strictly adhere to privacy protection standards, and use the information solely for the purpose of providing services to us; unauthorized use, disclosure, or misuse is prohibited.
Compliant Marketing Partners: With user authorization, we may share basic data with legitimate business and marketing partners for personalized advertising, market data analysis, and service optimization. These third parties process user information in accordance with their own privacy policies, and users may opt out of personalized marketing services.
User Authorization or Request: We disclose information within the scope of user authorization when users proactively apply for, explicitly request, or consent to such disclosure—such as for product delivery, social media account linking, or integration with third-party services.
Brand-Affiliated Entities: Necessary internal information sharing may occur among the brand’s affiliated corporate entities to ensure consistent service and operational standards.
Legal, Judicial, and Business Scenarios: We disclose necessary user information in compliance with regulations during legitimate business transactions (such as mergers, asset acquisitions, or bankruptcy liquidation) or in response to legal requirements, judicial subpoenas, or official compliance investigations. In such cases, we strictly limit the scope of disclosure to what is legally necessary.
Protection of Rights and Interests: Relevant information may be disclosed when necessary to enforce our Terms of Service and platform rules; to prevent fraud, infringement, or illegal activities; and to protect the legitimate rights and interests of Craftsman Jewelry, our users, and the general public.
Data Security and Retention
Data Security Protection: This site employs industry-standard data encryption technologies, security defense systems, and backend permission management mechanisms. We store all user personal information and transaction data in encrypted form and manage it through isolation protocols to minimize the risk of data leakage, tampering, loss, or unauthorized access. We regularly conduct system maintenance, vulnerability scanning, and security upgrades to ensure comprehensive protection of user data. Furthermore, we strictly control internal access rights; only personnel whose roles require it may access necessary business information in accordance with regulations. Unauthorized access, exporting, or disclosure of private user data is strictly prohibited.
Data Retention Policy: We retain user personal information only for the duration necessary for business operations. While a user account remains active, we retain account and order-related data to facilitate ongoing service provision and after-sales support. Once an account is closed and the order and after-sales periods have concluded, we proceed to de-identify, delete, or anonymize user data. Certain transaction records and compliance documentation required by law are retained for the statutory period and purged upon expiration; we do not retain private user information indefinitely.
Third-Party Links
The official Craftsman Jewelry website may contain links to third-party websites, access points for third-party services, or redirects to partner platforms. This Privacy Policy applies solely to user data collected, used, and stored by this site and does not extend to any third-party websites, platforms, or services.
Once a user clicks a third-party link and navigates to an external platform, any activities—such as browsing, registration, transactions, or information submission—conducted on that platform are governed by the respective third party's privacy policy and terms of service. We assume no liability for the content, service quality, privacy practices, or data security of any third-party websites. We advise users to review the privacy policies of third-party platforms when visiting them to ensure the security of their personal information.
Your Rights
In accordance with applicable U.S. privacy laws, users of this site possess full, legal rights regarding their personal information, specifically including the following:
Right to Access Information: Users may request at any time to view the personal information we hold, the sources of such information, the purposes of its use, and the scope of sharing with third parties.
Right to Correction: If users discover errors, inaccuracies, or omissions in the personal information we hold, they may request corrections or updates to that information at any time.
Right to Deletion: Users may request the deletion of their personal accounts or associated personal data, subject to legal requirements and compliance obligations regarding data retention.
Right to Opt Out of Marketing: Users may choose to decline personalized advertisements, marketing communications, and targeted recommendations, and may disable permissions related to information sharing for these purposes.
Right to Restrict Data Use: Users may request to limit the scope of how we use and share their sensitive personal information.
Right to Non-Discriminatory Service: When users exercise the privacy rights listed above, we will not treat them differently, reduce service quality, or impose additional charges, ensuring equal access to our platform's services.
Children's Privacy
Craftsman Jewelry offers affordable luxury jewelry to adult consumers; all products and services on this site are intended for users aged 18 and older. We do not knowingly collect or solicit personal information from minors, nor do we direct sales or marketing activities toward them.
If we discover that we have inadvertently collected personal information from a minor under the age of 18, we will immediately disable the associated account and delete the minor's private data as soon as possible. If a parent or guardian discovers that a minor has submitted personal information to this site, they may contact us at any time; we will promptly process the request and remove the relevant information, fully committed to protecting the privacy and safety of minors.
Information Regarding Cookies
This site uses cookies and similar tracking technologies to record user preferences, optimize website performance, enhance the browsing experience, and ensure the security of accounts and transactions. Cookies are small data files stored on your device that identify the device and record page-viewing habits; they help us continuously optimize website functionality, tailor the site to user browsing patterns, and ensure a smoother browsing experience.
You may choose to accept, reject, or delete cookies through your browser settings. Disabling cookies will not affect basic browsing functionality, though it may slightly impact certain personalized features, quick-access experiences, or page layout adaptations. All data collected via cookies is anonymous and compliant with regulations; it is not used to identify your actual identity and serves solely to optimize website operations and enhance security.
Changes to the Privacy Policy
Craftsman Jewelry reserves the right to update, revise, or amend this Privacy Policy at any time—within the scope of legal compliance—to reflect changes such as updates to laws and regulations, upgrades to website services, or optimizations of business models.
When the Privacy Policy is updated, we will post the latest version directly on the official website page and update the effective date; we are not required to notify each user individually. Continued access to or use of this site constitutes acceptance of all terms in the updated Privacy Policy. We recommend that users periodically review this page to stay informed about the latest information protection rules and service standards.
Contact Us
Shop Name: Craftsman Jewelry
Phone: +(562) 602-6500
Email: info@craftsmanjewelry.store
Shop Address: Lakewood, CA 90712
Opening Hours:
Monday–Thursday: 10:00 AM – 7:30 PM
Friday–Saturday: 10:00 AM – 8:30 PM
Sunday: 10:30 AM – 7:00 PM
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.